Widerrufsrecht

We want you to be satisfied with your purchase. If you need to return or request a refund, please read our policy carefully:

Return Policy

1. Return Period: You may request a return within 7 days from the date of receiving the product.
2. Return Conditions:
   • The product must be unused and in brand-new condition, without affecting resale.
   • The original packaging, accessories, user manual, and invoice must be included.
   • Returns due to quality issues are free of charge.
   • Returns due to personal reasons require the buyer to cover shipping costs.
3. Non-Returnable Items:
   • Products exceeding the return period.
   • Items that have been damaged, disassembled, modified, or affect resale.
   • Free gifts or promotional items (unless otherwise stated).

Refund Policy

1. Refund Process:
   • Once the returned item is received and inspected, the refund will be processed within 3-5 business days.
   • The refund will be issued to your original payment method, with processing time depending on the payment provider.
2. Refund Amount:
   • If the return is due to a quality issue, a full refund (including shipping fees) will be provided.
   • If the return is due to personal reasons, only the product amount will be refunded, excluding shipping fees.

Return & Exchange Procedure

1. Contact Customer Service → Provide order details and reason for return → Approval → Ship the item as instructed → Inspection → Refund/Exchange Processed

If you have any questions, feel free to contact our customer service team. We’re happy to assist you!