Terms of service

Welcome to our website. Before using our services or purchasing our products, please carefully read the following Terms of Service. By accessing or using this website, you acknowledge that you have read, understood, and agreed to comply with these terms.

1. Scope of Services

This website provides online sales, consultation, and after-sales services for electric motorcycles and related accessories. We reserve the right to modify, update, or discontinue any part of our services at any time without prior notice.

2. Orders & Payments

  1. You must ensure that all information provided during checkout, including your shipping address and contact details, is accurate.
  2. We accept multiple payment methods. Orders will be processed only after successful payment.
  3. If an order cannot be fulfilled due to stock shortages or other reasons, we will notify you promptly and offer a refund or alternative solution.

3. Shipping & Delivery

  1. Orders will be shipped based on the provided address, and delivery times may vary depending on logistics conditions.
  2. If delivery fails due to incorrect information provided by the buyer, the buyer shall bear the relevant responsibility.
  3. We are not responsible for delivery delays caused by force majeure (e.g., weather, policy changes), but we will do our best to coordinate the situation.

4. Return & Exchange Policy

Please refer to our Return & Refund Policy to ensure that your item meets the return conditions and follow the specified procedures.

5. Disclaimer of Liability

  1. We strive to ensure the accuracy of all information on the website but do not rule out potential errors caused by system or human factors.
  2. After purchasing an electric motorcycle, users must comply with local laws and regulations and use the product safely and responsibly. We are not liable for damages caused by improper use.
  3. This website may contain third-party links, and we are not responsible for the authenticity or security of third-party content. Users access external websites at their own risk.

6. User Conduct Guidelines

  1. Users must not engage in illegal, fraudulent, or rights-infringing activities.
  2. Malicious reviews, false orders, website attacks, and other prohibited behaviors may result in service refusal or legal action.

7. Intellectual Property

All content on this website (including but not limited to text, images, videos, and trademarks) belongs to us or the respective rights holders. Unauthorized copying, distribution, or commercial use is prohibited.

8. Modifications & Termination

We reserve the right to modify these Terms of Service at any time. Updated terms will be published on the website and take effect immediately. By continuing to use our services, you accept the revised terms.

9. Governing Law & Dispute Resolution

These terms are governed by applicable laws. In the event of a dispute, both parties should attempt to resolve it amicably. If an agreement cannot be reached, the dispute may be submitted to a court for resolution.

For any questions, please contact our customer service team. Thank you for your support and understanding!